"Ms. Konen was meticulous in her planning and organizing for the workshop. She was perfectly prepared and knew her process for facilitation, yet she was also flexible with comments and questions from participants. She led our group through the process at a comfortable pace, attending to everyone in the room, and processing in a supportive manner at each stage of the activity. She warmly invited and supported participation from everyone. She summarized and ended the meeting efficiently, and the Executive Summary she shared with me shortly after our work together was an excellent encapsulation of the work. I now have a guide to support our continuing follow-through, thanks to this excellent experience led by Ms. Konen."